Terms of service

OVERVIEW

Welcome to Loca Cocktails! The terms “we”, “us”, and “our” refer to Loca Cocktails. We operate this online store and website, along with all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated and enjoyable shopping experience.

Loca Cocktails is powered by Shopify, which enables us to deliver and manage our Services efficiently.

These Terms of Service (“Terms”), together with any other policies referenced herein, outline your rights and responsibilities when accessing or using our Services. Please read them carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have provided consent for any of your minor dependents to use our Services on devices you own or manage.

To use our Services — including browsing our online store or purchasing products — you may be required to provide accurate and complete information such as your name, email address, billing details, and shipping information. You represent and warrant that all information provided is true, current, and complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other individual or entity. 

SECTION 2 — OUR PRODUCTS

We make every effort to display our products and services accurately on our online store. However, please note that the appearance, color, or texture of products may vary slightly depending on your device, screen settings, or lighting conditions.

We do not guarantee that any product purchased will meet your expectations or exactly match the images displayed online. Product descriptions, prices, and availability are subject to change at any time, without notice, at our sole discretion.

We reserve the right to discontinue any product or limit the quantities offered to any person, household, or geographic region, on a case-by-case basis.

SECTION 3 — ORDERS

By placing an order, you are making an offer to purchase one or more products. Loca Cocktails reserves the right to accept or decline any order for any reason, at our sole discretion. Orders are considered accepted only once we confirm acceptance and process payment.

Please review your order carefully before submitting, as cancellations may not be possible once the order is accepted. If we are unable to process or must cancel your order, we will attempt to notify you using the contact information provided during checkout.

All purchases are subject to our Refund Policy. You agree that your purchases are for personal or household use only and not for resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for any product or service will be the price in effect at the time of purchase and will appear in your order confirmation email. Unless otherwise specified, prices exclude taxes, shipping, customs duties, and other applicable charges.

Prices displayed online may differ from those offered in pop-up stores or through third-party retailers. From time to time, we may offer special promotions governed by their own terms and conditions. In the event of any conflict, the promotional terms shall apply.

You agree to provide current, complete, and accurate billing and payment information for all purchases. You must promptly update your account details — including email address, billing information, and payment details — to ensure successful transactions and communication.

You represent and warrant that:

  • The payment information you provide is accurate and complete.

  • You are authorized to use the payment method provided.

  • All charges incurred will be honored by your payment provider.

  • You will pay all applicable charges, including taxes and shipping fees.

SECTION 5 — SHIPPING AND DELIVERY

We aim to process and ship orders promptly; however, all delivery timelines are estimates and cannot be guaranteed. Loca Cocktails is not liable for delays caused by carriers, customs, or circumstances beyond our control.

Once your order has been handed over to the shipping carrier, ownership and risk of loss transfer to the courier service provider. However, we will gladly assist in tracking your shipment and following up on any delivery delays. For more information, please review our Shipping Policy.